Retail entrepreneur Theo Paphitis is strengthening his senior management team across his Ryman, Boux Avenue and newly acquired Robert Dyas brands.

Theo Paphitis strengthens senior management team

Retail entrepreneur Theo Paphitis is strengthening his senior management team across his Ryman, Boux Avenue and newly acquired Robert Dyas brands.

Theo Paphitis strengthens senior management team

The Dragons’ Den star said: “It’s crucial that my businesses have the best talent in the industry. As well as developing the 3,600-plus work force, I have invested in two new high level appointments to help drive the businesses to the next level.”

Richard Bennett joins as chief operating officer for Ryman. He was retail director at Spar UK LTD and prior to that worked for 18 years on a variety of roles at Marks and Spencer.

Nadine Jones joins as group HR director, responsible for the recruitment and development of the workforce across Ryman, Boux Avenue and Robert Dyas. Nadine was formerly HR director for the jewellers Links of London, and previously worked as Head of HR for Baugur Group, Austin Reed Group and ASDA. She will also assist Theo as project director.

Theo added: “Retail is facing the greatest challenges seen since the industrial revolution. Only retail businesses with a meaningful proposition and excellent customer service have a chance of survival in the long term. I’m delighted to welcome Richard and Nadine and look forward to the valuable contribution they will make to Ryman, Boux Avenue and Robert Dyas.”

Theo Paphitis is chairman of Robert Dyas. On July 10 the housewares and hardware business was acquired by Gladys Emmanuel Limited – a company wholly owned by Theo. Robert Dyas was founded in 1872 and operates a portfolio of 96 stores across the south of England, employing over 1,200 people in its retail chain and its headquarters in Leatherhead, Surrey.

He is also owner of the Boux Avenue lingerie brand and chairman of stationery firm Ryman. His retail brands account for 348 stores in the UK and internationally.

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