Tag Archives: The UK Customer Satisfaction Index

Iceland steals customer satisfaction crown from Aldi and Waitrose

Iceland tops UK supermarkets for customer satisfaction, according to The UK Customer Satisfaction Index (UKCSI), published by The Institute of Customer Service. The Institute said: ‘Aldi and Waitrose have topped the UKCSI in previous years, but have lost ground in a highly competitive marketplace which is set to see further …

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