Tag Archives: service

Horwood wins ‘Excellence in Service’ award

Horwood Homewares, a significant British business that is well known in the housewares industry, has won the ‘Excellence in Service’ award for the second year in a row at the Excellence in Housewares Awards 2019. This year has been a busy year for Horwood, with the launch of its new …

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Waitrose extends ‘While You’re Away’ trial

Waitrose & Partners is extending the trial of its ‘While You’re Away’ service following a successful launch, expanding from 300 postcodes to 818, which are delivered by its fulfilment centre at Coulsdon in south London. The supermarket chain said that following positive feedback and regular use of the service from …

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John Lewis pilots pick-up ‘buyback’ service

John Lewis is piloting a service in which customers can arrange for unwanted clothing bought from its shops and website to be collected from their home – and be paid immediately for each item, regardless of its condition. The department store group’s initiative is being tested by over 100 John …

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John Lewis to offer concierge style service at new Oxford store

John Lewis has revealed details of a ‘concierge style’ shopping experience which will be offered at its new Oxford store. The department store group is the anchor tenant of the new 800,000sq ft Westgate Oxford retail-led mixed use development, which opens in the Oxfordshire city on Tuesday (October 24). The …

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