Tag Archives: John Lewis & Partners

John Lewis customers can now return shopping to Waitrose delivery drivers

John Lewis customers can now return their purchases to Waitrose delivery drivers at the same time as they receive their groceries. The service means that the department store group’s shoppers can return clothing and home purchases without leaving the comfort of their own home. Waitrose.com shoppers can simply hand back …

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Biggest ever Father’s Day week for customers purchasing gift cards at John Lewis

Total sales for John Lewis & Partners last week (to Saturday June 15) were up 3.8% on the same week last year. The department store group’s buying director for electrical and home technology Laurence Mitchell said: “Home sales were up 4% with ‘Gifts, Cook and Dine’ sales up 3.2%. Within …

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John Lewis to integrate home improvement services

As part of its strategy to ’expand beyond shops and online into new and enhanced services’, department store group John Lewis & Partners plans to bring its two home improvement services businesses – Home Solutions and Opun – together. Home Solutions allows customers to source and book trusted tradespeople for …

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John Lewis to trial virtual reality experience

John Lewis & Partners is set to trial a new virtual reality experience in three shops called ‘Visualise Your Space’ to enable customers to visualise new products in their homes before they buy. Customers will be able to put the dimensions, doors and windows of the room they want to …

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Gifting sales up 5.5% at John Lewis

Total sales for John Lewis & Partners were down 3.5% last week (to Saturday June 1) due to “a combination of the impact of warm weather – and we were also annualising price matching competitor activity,” according to the department store group’s customer director Craig Inglis. He said: “Home sales …

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John Lewis focuses on the living room

Total sales for John Lewis & Partners were down 5.6% last week (to Saturday May 25) “as we annualised price matching heavy competitor activity in the same week last year,” said Jon Williams, director of merchandising operations for the department store group. He explained: “Fashion sales were down 4.3% as …

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John Lewis Partnership staff log a record 24,500 hours of volunteering

John Lewis Partnership (JLP) staff have donated over 24,500 hours in the last year through the retailer’s Golden Jubilee Trust long-term volunteering programme – equivalent to 3,293 working days, and a record number of hours since the programme launched 19 years ago. JLP owns and operates department store group John …

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John Lewis to invest £21 million in Peterborough store

John Lewis & Partners has announced details of a £21 million investment and refurbishment of its 93,000sq ft Peterborough shop in Cambridgeshire, which is located within the Queensgate shopping centre. Due to be completed by January 2020, the revamp includes an overhaul and reconfiguration of the entire shop with improvements …

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John Lewis trials Click & Collect at Co-op stores

John Lewis & Partners announced last Thursday (May 23) that it is launching its Click & Collect service in six Co-op food stores. Following a trial launched for Co-op staff in its Manchester support centre store, the service is now being rolled out to five Co-op stores by the end …

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John Lewis reveals 2019 wedding gift list trends

British couples have fallen in love with the ‘farmyard wedding’ as growing numbers seek the rural idyll, according to John Lewis & Partners wedding insurance data. The department store group said: ‘Couples are shunning glitzy urban hotels in favour of Instagrammable ‘Boho’ venues, complete with bridal wellies, fields of wildflowers …

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