Selfridges has been named the Best Department Store in the World for a second time.
The retailer was given the accolade at an awards ceremony during the Global Department Store Summit which has just concluded in Paris, organised by The Intercontinental Group of Department Stores. The British department store business was up against finalists from around the world that included Macy’s in the US and Woolworths in South Africa.
Selfridges walked away with the same title at the last Global Department Store Summit – which runs every two years – held in New York in 2010.
Said Selfridges’ owner, Galen Weston: “The Selfridges brand has gone from strength to strength worldwide, and this prestigious retail award recognises its true value as a performer and innovator. The award criteria represents our highest priorities: a strong profile, successful development and execution of products, stores and service innovation strategies, delivery of outstanding in-store experiences, excellent customer service and strong financial performance. Receiving this distinction for a second term is very gratifying.”
Alongside its flagship store on London’s Oxford Street, Selfridges has two branches in Manchester and one in Birmingham. IGDS is the largest association for department stores worldwide, with 32 members from 30 countries on five continents, which have total sales over US$67bn.