Following updated guidance from the UK Government that garden centres may open, Dobbies Garden Centres has
reopened its 54 English stores as of Wednesday 13 May. The move comes quickly after the business reopened its Swansea store and follows the procedures put into place there:
- The safety of team members and customers remains Dobbies’ number one priority and social distancing measures have been implemented to allow the stores to operate safely.
- There will be a limited number of customers permitted in the stores at one time. A queuing system will be in operation outside the stores, with two metre markers in place to help maintain social distancing. Hand sanitising and trolley cleaning stations will be available at all store entrances.
- Protective screens have been installed at tills and customers will be asked to pay with card or contactless, where possible. Appropriate PPE has been provided for team members, who will also receive training and regular briefings on how to keep themselves and customers safe. Rigorous daily hygiene routines will continue throughout the stores.
- Whilst the restaurants and soft plays will remain temporarily closed, Dobbies will offer a takeaway menu including hot and cold drinks, soups, toasties, panini and selected bakery items from Friday 15 May. Club Plus members will be able to redeem their hot drink credits and birthday treat vouchers.
Graeme Jenkins, chief executive of Dobbies, said: “We have taken care to ensure we are following guidance provided by the Government, British Retail Consortium and Horticultural Trade Association to reopen responsibly. Our team is well prepared, social distancing measures are in place and we look forward to welcoming customers back into our stores across England.”