The safety of team members and customers remains Dobbies’ number one priority and social distancing measures have been implemented to allow the store to operate safely. There is a limited number of customers permitted in the store at one time, with people asked to shop alone, if possible. A queuing system is in operation outside the store, with two metre markers in place to help maintain social distancing. Hand sanitising and trolley cleaning stations will be available at the store entrance.
Protective screens have been installed at tills and customers will be asked to pay with card or contactless, where possible. Appropriate PPE has been provided for team members, who will also receive training and regular briefings on how to keep themselves and customers safe. Rigorous daily hygiene routines will continue throughout the store.
Graeme Jenkins, chief executive of Dobbies, said: “We have taken care to ensure we are following guidance provided by the Government, British Retail Consortium and Horticultural Trade Association to reopen responsibly. Our team is well prepared, social distancing measures are in place and we look forward to welcoming customers back into our Swansea store.”