News

Black Friday Weekend spending predicted to hit £164m in London’s West End

According to New West End Company, Black Friday Weekend is set to see another year of sales growth for retailers in London’s West End. Spending across the capital’s retail heartland is expected to see a +9% year-on-year lift, with spending reaching £164 million over the weekend of Saturday November 30 …

Read More »

Which? warns of online Christmas delivery disasters

More than half of online shoppers experienced a delivery disaster or had at least one delivery that did not go as planned last Christmas, new research from Which? has found. In an online survey carried out by Populus between February 1 and February 3 2019 of 2,071 UK adults, Which? …

Read More »

Waitrose & Partners to export to Jordan

Waitrose & Partners started exporting to Jordan for the first time on Saturday (November 23). The retailer has reached an agreement with Cozmo, a five-strong supermarket chain in the country’s capital of Amman. Waitrose said Cozmo, which opened its first store in 2003, is the leading supermarket in Amman, combining …

Read More »

Debenhams recruits 7,000 staff for Christmas

Debenhams has filled 7,000 Christmas jobs across its 165 UK stores ‘to help give the best customer service possible at Christmas’. The department store group is also mobilising volunteers from its central functions, with 500 people from its London HQ going out to their local stores to help over the …

Read More »

BHETA’S first Service Provider Forum proves popular

The inaugural Business Service Provider Forum organised by BHETA (British Home Enhancement Trade Association) proved ‘a popular event for supplier members with an excellent turnout,’ according to the trade body. The event, which took place at BHETA’s headquarters in Birmingham on November 19, was billed as ‘a showcase for BHETA’s …

Read More »

Fleur East teams up with Debenhams for Christmas advert

Department store group Debenhams has launched its 2019 Christmas campaign, which focuses on thoughtful gifting for all the family and features ‘The X Factor’ and ‘I’m a Celebrity Get me Out of Here’ star Fleur East, who also provides the soundtrack with her new single ‘Size’. The two Christmas adverts …

Read More »

The nation celebrates Stir-Up Sunday

Today (November 24) is the last Sunday before the season of Advent, and home cooks up and down the country will be setting to work on their Christmas puddings, as supermarket chain Waitrose & Partners reveals that online searches for ‘Christmas pudding’ are up 21% year-on-year. Dating back to the …

Read More »

Mintel forecasts a steady retail growth for Christmas

Despite a particularly tough year, Mintel forecasts some Christmas cheer for Britain’s retailers. Latest data from the market research firm predicts that December’s retail sales will reach £48.7 billion, growing 3.8% compared with last December when sales hit £46.9 billion. Sales through non-food retailers this December are expected to reach …

Read More »

Mintel predicts Black Friday will be ‘the biggest it’s ever been’

Black Friday is now fully ingrained in the retail calendar, and according to Mintel, last year almost two in five (39%) British consumers made a purchase during the Black Friday promotions. The market research firm said 86% of Black Friday shoppers bought online, while 29% bought in-store. Amazon was the …

Read More »

Christmas ‘kicks into full swing’ at Waitrose

Total sales excluding fuel at Waitrose & Partners were up 2.6% last week (to Saturday November 16) compared with the same week last year. The supermarket chain’s finance director Ross Avery said: “Last week we launched our joint Christmas advert – Excitable Edgar – with [sister company] John Lewis with …

Read More »