Following an overhaul of its costs, people and premises, The British Home Enhancement Trade Association reached its target last year of breaking even at operating level.
CEO David French also told members at the annual conference that BHETA’s long-term investments were doing well.
He recognised that the association still had work to do in getting its new name and agenda established amongst existing and potential members, but drew attention to the fact that BHETA was now making new efforts to get itself heard. He cited the association’s strong reaction to the recent Competition Commission report into the UK grocery market, and the wide uptake of housewares members’ price increase survey.
French also revealed that BHETA was in talks with researcher GfK about collecting data from members.
BHETA’s main objectives for the year ahead are: helping members stay on top of costs; keeping them up to date with the latest regulatory requirements; helping them make the best of new technology; and offering tangible service benefits.