Housewares Business-to-business magazine for housewares retailers and their suppliers
Whirlpool Corporation and its brand KitchenAid have launched a ‘voluntary safety campaign’ involving the 5KEK1722 KitchenAid 1.7 litre electric kettle.
Whirlpool said the reason for the campaign is because it believes the handle of this kettle can, in rare circumstances, separate from the upper attachment points to the kettle’s body and become unstable.
Whirlpool said it has already implemented modifications at the point of manufacture to ensure that kettles now being delivered from its warehouses are not affected.
The company added: “We would ask any consumer who has one of the models manufactured within the affected production range to stop using the kettle and contact our Consumer Care Centre at 00800 552 27777 or 00800 381 04026 from 9:00am to 6:00pm, Monday through Friday.
Consumers can also visit http://www.repair.whirlpool.com to find out if their kettle is affected.
The products involved are 5KEK1722 models within the specified serial number range shown opposite. The model number and serial number are located within the label on the base of the kettle.
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