News

InSinkerator invests in UK distribution facility

InSinkErator has invested in a dedicated distribution facility in Milton Keynes, to improve customer service levels and support the company’s growth. Ashley Munden, managing director, EMEA and Russia, InSinkErator said: “As part of our on-going growth strategy, we are always looking at ways to improve the service we offer to …

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Iceland steals customer satisfaction crown from Aldi and Waitrose

Iceland tops UK supermarkets for customer satisfaction, according to The UK Customer Satisfaction Index (UKCSI), published by The Institute of Customer Service. The Institute said: ‘Aldi and Waitrose have topped the UKCSI in previous years, but have lost ground in a highly competitive marketplace which is set to see further …

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Lakeland reveals top 10 best sellers

Lakeland has shared its customers’ favourite housewares products. Top of the list of the housewares chain’s ‘best-selling helpers for the kitchen’ is the Lakeland Pasta Machine (£26.99), followed by 20 Soup ‘N’ Sauce Bags (£5.99), Microplane Graters (£14.99 each), Foodsaver Stream Appliance Vacuum Saver (£139.99), CRUX Precision Touch Kettle (£99.99), …

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Hot demand for housewares spells growth for EPE International

EPE International has bought a new warehouse and is creating jobs with support from a £3 million loan from Lloyds Bank Commercial Banking. The housewares distributor has acquired a 50,000sq ft unit at Euroway Trading Estate at Bradford in West Yorkshire, after outgrowing its current distribution centre located on the …

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ICTC appoints new creative director

The Intercontinental Cooking & Tableware Co. (ICTC) has announced the appointment of Will Crisp as its new creative director. For the past three years, Will has worked closely with the housewares supplier, developing ranges of lifestyle products for his own lifestyle label Crisp & Dene. Will graduated from The Royal …

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Lesser & Pavey opens showroom in July

Housewares supplier Lesser & Pavey is hosting an open showroom event throughout July. The 5,000sq ft showroom, at Dartford in Kent, is open daily (including weekends) from 9am to 5pm until July 29. It is located just off the M25, 15 minutes from Kings Cross railway station, close to Ebbsfleet …

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Hot weather hits John Lewis sales

Total sales for John Lewis were down 7.9% last week (to Saturday June 30) on last year, with the high temperatures impacting sales. The department store group’s director of operations development Simon Russell said: “Home sales were down 13.5%, although Outdoor Living continues to perform strongly. Low tog duvets saw …

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Waitrose shoppers soak up the sun

Divisional sales excluding fuel at Waitrose were up 7.8% last week (to Saturday June 30) compared with the same week last year. The supermarket chain’s director of personnel Jo Walmsley said: “The rising temperatures last week meant keeping cool was a priority for shoppers, as sales of ice increased by 125% and …

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Layout change for Tendence 2019

The organiser of German trade show Tendence, which is held annually at Messe Frankfurt, has announced that the completion of the venue’s new Hall 12 will offer ‘a variety of new opportunities’ from next year. Messe Frankfurt Exhibition GmbH said: ‘The new layout, which only partially follows traditional divisions into …

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Doors open to Tendence 2018

German trade show Tendence opened for business on Saturday (June 30). The annual show at Frankfurt am Main, which runs until July 3, features 960 exhibitors from 50 countries who are presenting their wares over 94,600sq m of space to an audience of trade buyers. The wide-ranging product portfolio covers …

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